Your AI Patient Coordinator That Books Appointments, Cuts No-Shows 24/7.
Wetroo's AI calls every patient inquiry within 30 seconds, books appointments into your HMS, sends pre-visit instructions, reminders and reports via WhatsApp — slashing no-shows by 70% and freeing your reception to focus on patients in front of them.
Sound Familiar? Your Hospital Is Bleeding
Revenue Every Hour.
Hospital owners and administrators tell us the same painful stories every day. If two or more of these hit home, your OPD and procedure pipeline is losing crores to operational drift.
38% Appointment No-Shows Wreck Doctor Time
Specialists block 15-minute slots that patients ghost. That's lakhs in idle consultant fees and unhappy waiting-list patients every single week.
Reception Drowning in 200 Calls a Day
"What are timings?" "Do you take Star Health?" "Where to park?" 80% of incoming calls are identical. Staff has zero bandwidth for actual patient care.
Practo & Lybrate Leads Lost Overnight
Patients enquire about consultations at 10 PM. By next morning, they've booked at the hospital across the street that called back at 10:02 PM.
Test Reports Sent, Patients Never Return
You delivered the diagnostic report but no follow-up was scheduled. Patient takes the report to a competitor for the actual procedure.
Pre-Surgery Prep Calls Forgotten
Patient arrives for surgery without fasting, without ID, without insurance pre-auth. Surgery postponed, OT idle, family furious, surgeon frustrated.
Past Patients Forgotten, Zero Repeat Visits
Patients who came for one consultation never hear from you again. No annual checkup nudge, no vaccination reminder, no health package offer.
Real Numbers from Real Hospitals.
Average results from 950+ hospitals, multi-specialty clinics and diagnostic centers using Wetroo for 90+ days.
One Platform. Five AI Agents.
Zero Patients Lost.
Each module is built for the way modern hospitals run — from first inquiry to discharge to annual checkup nudge. Maya never gives medical advice; she handles coordination so your doctors can focus on care.
Voice AI That Books Appointments & Qualifies Procedure Inquiries
The instant a patient drops an inquiry on Practo or your website, Maya — your AI patient coordinator — dials within 30 seconds. She captures the specialty needed, preferred doctor, urgency, insurance details, books a slot in your HMS, and sends pre-visit instructions on WhatsApp. She never offers medical advice.
- Books appointments in 30 seconds — directly into your HMS calendar
- Procedure qualification — captures specialty, urgency, insurance, prior reports
- Strict scope — coordinates, schedules, reminds; never diagnoses or advises
- 10 languages — Hindi, English, Tamil, Bengali, Marathi + more
- Full call recordings + transcripts stored encrypted, DPDP-compliant
24/7 Patient Helpdesk Trained On Your Doctors, Departments & Packages
Patients searching at 1 AM don't bounce anymore. Your AI helpdesk knows every department, every consultant, every OPD timing, parking, insurance empanelment, room category and health package — answers instantly, books appointments, and routes complex queries to the right department.
- Trained on your hospital — doctors, specialties, OPD timings, packages
- Live appointment booking — checks doctor availability in your HMS
- Multi-channel — website widget, WhatsApp, Instagram, FB Messenger
- Smart routing — symptom keywords trigger right specialty assignment
- Strict guardrails — never interprets symptoms or recommends treatment
Appointment Confirmations, Reminders & Reports on Autopilot
WhatsApp is where Indian patients actually live. Wetroo's official Meta API sends appointment confirmations, T-24hr reminders, pre-procedure fasting instructions, parking pin, lab report links, post-discharge care, and annual checkup nudges — all branded as your hospital with verified green tick.
- Appointment cards sent the moment booking is made
- Smart reminders — T-24hr, T-2hr cut no-shows by 70%
- Pre-procedure prep — fasting, medications, documents auto-shared
- Secure report delivery — OTP-protected lab/scan reports
- Annual nudges — full-body checkup, dental, eye, vaccination cycles
Every Patient Inquiry From Every Channel In One Inbox
Practo, Lybrate, JustDial, website forms, WhatsApp, walk-ins, insurance referrals — every inquiry flows into Wetroo. AI scores each patient by procedure value and urgency, routes to the right specialty desk, and tags returning patients with full visit history. Reception sees only what's relevant.
- Auto-capture from 12+ healthcare platforms — zero manual entry
- Procedure-value scoring — flag surgery, IVF, cardiac, oncology inquiries
- Specialty routing — cardio to cardio desk, ortho to ortho, IVF to IVF
- Multi-location view — manage 1 clinic or 50 hospitals in one dashboard
- Returning patient detection — flag with full prior visit history
From Inquiry to Discharge to Follow-up — Fully Automated
Build visual workflows that run your entire patient journey. Inquiry → AI books appointment → pre-visit instructions → reminder T-24hr → OPD visit → diagnostic flow → procedure → discharge → recovery check-ins → 6-month follow-up nudge → annual health package. Your team only steps in for clinical care.
- Drag-drop workflow builder — no coding, no IT tickets
- No-show reduction sequences — T-24hr + T-2hr + reschedule offer
- Insurance pre-auth flows — captures docs, triggers approval automatically
- Post-discharge nurture — medication reminders, recovery check-ins
- Annual repeat-visit — checkups, vaccinations, screenings on autopilot
From Patient Inquiry to Annual Follow-up
in 5 Automated Steps.
Setup once. Wetroo runs your entire patient coordination on autopilot — your doctors and reception focus on the people in front of them.
Inquiry Comes In
From Practo, Lybrate, website, WhatsApp — all captured instantly.
AI Books Appointment
Maya rings in 30 seconds — specialty, urgency, insurance, time slot.
Pre-Visit Sequence
Confirmation card, fasting instructions, parking pin, T-24hr reminder.
Patient Visits
Doctor sees them. HMS auto-updates. Reports queued for delivery.
Post-Visit Care
Report delivery, follow-up nudge, annual checkup auto-scheduled.
Your Hospital Before vs After Wetroo.
Same doctors, same beds, same OPDs — radically different appointment volume and patient experience once Wetroo is plugged in.
Without Wetroo
- 38% of booked appointments end as no-shows
- Practo & Lybrate leads sit overnight, lost by morning
- Reception spends 60% of time on repeat queries
- Procedure inquiries (cardiac, IVF, ortho) drag for weeks
- Pre-surgery prep gaps delay 22% of procedures
With Wetroo
- Auto reminders drop no-shows by 70%
- AI calls every inquiry within 30 seconds, 24/7
- AI handles 80% of repeat queries — reception focuses on patients
- Procedure inquiries qualified, quoted, booked in 24 hours
- Pre-surgery checklists auto-confirmed via WhatsApp
Indian Hospitals Serving More Patients
While Stressing Their Staff Less.
Everything Hospital Owners
and Admins Ask Us.
Ready to Cut No-Shows by 70%
& Book 4× More Appointments?
Book a 20-minute personalized demo. We'll show you how Wetroo handles your exact specialties, doctors, HMS and inquiry sources — live on your real patient pipeline.