Tired of your faulty WhatsApp API provider? Migrate to Wetroo and get 3 months FREE on the annual plan!A client emails at 11pm, messages your WhatsApp on Sunday, or fills a form while your team is asleep. Automation 360 replies in seconds on the channel they chose, qualifies them, and hands your rep a warm conversation instead of a cold list.
Connect WhatsApp in minutes No credit card Live on one channel this afternoon
Deals are rarely lost to a better product. They are lost to a reply that came four hours late, on a channel nobody was watching.
Every message to sales@ is read, understood and answered from your own price list, product pages and previously approved replies. Quotes, availability and lead times go out immediately; anything unusual is escalated with the thread attached.
See how replies are writtenRun on the official WhatsApp Business Platform with a verified sender. Approved templates start the conversation, the 24-hour window is tracked for you, and catalogues, images and voice notes work the way customers expect.
See WhatsApp rulesFire a text the second something happens: a form is filled, a quote is about to expire, a demo is missed, a payment link goes unopened. SMS also steps in as fallback when WhatsApp does not deliver.
See trigger typesEmail, WhatsApp, SMS, Instagram, Messenger and web chat land in a single thread per customer, with order history beside it. Assign, add a private note, set an SLA timer, and stop asking clients to repeat themselves.
See connected channelsThe voice agent rings a new lead within a minute, confirms what they need, answers the obvious questions, and books a slot from your calendar. When the lead is ready it transfers live, with a two-line brief in your rep’s ear.
See call disclosureA cadence that moves across channels — email, then WhatsApp, then a call — respecting quiet hours and the client’s timezone. The moment they answer or book, every queued message is cancelled.
See sequence logicSomething arrives, the AI works out what it is, a message goes out on the right channel, and a human takes the good ones. Click through to see what each part gives you.
No queue, no morning triage. The conversation begins when the client decides it does, including at 2am on a public holiday.
POST /v1/conversations for anything your own systems raiseThe AI reads the message against your own material and the client’s history, then decides whether this is a question it can answer, a lead worth qualifying, or something for a person.
Channel choice is a rule, not a guess: answer where they wrote, escalate to WhatsApp when email goes quiet, fall back to SMS when WhatsApp fails, and call when the deal is worth a voice.
Automation is there to get the conversation to the point where a rep is worth interrupting — then it gets out of the way completely.
Keep your number, your domain and your CRM. Channels connect through official APIs, so your WhatsApp sender stays verified and your email keeps its sending reputation.
Conversations sync both ways with your CRM, so a rep who never opens Automation 360 still sees the whole story on the contact record.
A banned WhatsApp number, a bot that invents a discount, or a call nobody consented to costs more than the automation saved. These four controls are on by default.
Verified WhatsApp Business sender with approved templates and quality-rating monitoring, 10DLC and DLT registration filed for SMS, and SPF, DKIM and DMARC checked before your first email sends.
Replies are grounded in your price lists, product pages and approved answers. When the question falls outside them it escalates instead of inventing, and draft mode lets a rep approve every message until you trust it.
STOP on SMS, a block on WhatsApp or an unsubscribe in email suppresses that person everywhere within a second, writes back to your CRM, and cancels anything already queued.
The voice agent opens with your disclosure, records only where consent allows, honours do-not-call lists and calling hours, and hands over to a person the moment anyone asks.
Start with one channel and the basics. Everything below is a toggle, not a rebuild — add it the week you need it.
A conversation designer and a solutions architect spend six weeks with your team: listen to real calls, collect the questions clients actually ask, write the reply rules in your voice, connect the channels, and go live on one region before opening it up.
Included on annual plans. Available as a fixed-fee engagement otherwise, credited against your first invoice.
Yes. Voice calls open with a spoken disclosure and chat threads carry a visible label, both worded by you. A customer can ask for a person at any point and the conversation transfers to your team, live on the call or in the inbox. Pretending otherwise is bad for trust and, in several markets, illegal.
Official. Automation 360 runs on the WhatsApp Business Platform with a verified business sender, approved message templates and the 24-hour customer service window enforced in the builder. No modified apps and no numbers at risk of being banned mid-campaign.
It stops rather than guesses. Replies are generated only from your product pages, price lists and past approved answers. Anything outside that is escalated to a named person with the full thread attached. You can also run any channel in draft mode, where a rep approves each reply before it sends, until you trust it.
Text replies match the language the client wrote in, across 30 languages. The voice agent speaks 22, including Hindi, Bengali, Spanish, Arabic and Portuguese, and will switch mid-call if the client does.
Yes. Two-way sync with Salesforce, HubSpot, Zoho and Pipedrive. Every conversation, recording, transcript and qualification answer is written back to the contact record, and a stage change in the CRM can trigger the next message.
Automation pauses on that contact the moment a human replies. No follow-up fires behind your rep’s back, and the sequence resumes only if they hand it back. On a live AI call the transfer is warm: your rep hears a two-line summary before the client is connected.
Connect one channel, point it at your price list, and watch the first conversations run in draft mode before anything sends on its own.