IVR System for Small Business The Easiest Way to Use IVR

Do you get a large volume of calls? Our IVR solution helps you to handle the high call volume. You don’t need to worry about losing leads. Just sit back and relax. Let the IVR handle your calls.

Greet your callers by their names. Record as many greeting messages as you need and keep swapping them. Give your customers's fresh and unique feel every time they call. Direct them to relevant agent/team.

IVR helps you to improve your professional image and creating different departments will heighten your brand image among your customers.

IVR makes it easy to solve your customers’ queries. Let them divert to the concerned department in the first attempt. Give your customers a hassle-free experience and build trust.

The goal of IVR is to reduce agent handled call volume – by increasing self-service success and by routing more calls to the right team or department. It will improve your agents’ efficiency.

You don’t have to spend much. We offer affordable plans to SMBs. No hidden cost or extra money. Just choose the plan which suits best.

Define the call flow on the user-friendly web-based panel through simple drag and drop. You can customize your IVR flow in real-time.

Let your customers decide who they would like to speak to without any manual intervention. Receive calls on unlimited extensions anywhere in the world at any time.

Define the Call routing based on the skill level, event, department, and time-based or any other business need. Call routing can help priorities the calls and route to the right person.

Our powerful dashboard helps you understand what is happening to your business calls in real time. You can check and download all the current and previous calls statistics.

You can easily Check (and download) all your incoming and outgoing conversations any time. And store these for future use and you may delete these at any time.

Integrate our API with your favorite CRM tool. An integrated view of your clients, sales, and marketing efforts. Engage with your customers right from lead to after sales support.

Our Sticky agent feature allows the caller to be automatically connected to the same person who knows the customer recent history. It will help to improve customer experience.

Never miss a business lead, get end to end call tracking through SMS and email notifications. Get detailed call reports via email.